KEN’S AUTO WRECKAGE
When I decided to put a new motor in my car, I went online to find a junkyard in the area. The first one that came up was Ken’s Auto Wreckage. I called them and they told me they had the right engine, a 2001 Dodge Neon, for $400. I talked to my mechanic about actually putting in a new engine instead of replacing the head. He said it would be about the same price so I called them back and got the engine. I got a ride down and this place was hard to find. It was on Coppersage Drive. Coppersage is over off of Lamb and Craig. Going along on Craig east past Lamb you see Coppersage. We make the left and we’re looking for Ken’s. We could not find it anywhere. I called them and he told me they were on Coppersage right off of Tropical. The thing is Coppersage is split by, get this, a junk yard. Not their’s but someone else’s.
When we got there I paid and they said they would deliver it the first next day. Which they did the next afternoon . My mechanic tells me its backward. The crank shaft is on the other side. He tells me that he can rig it. Which he did. When he was done he couldn’t get it started. It turns out that the there is no was for it to work. This was a few days process. He calls Ken’s and tells him that we need to get the CORRECT engine. They told him that they had to look for it. The next day went by. Then the next. Nothing. Then on Wednesday they finally tell him they found one and they would deliver it first thing last Friday. They did not. I called Ken’s on Monday and they told me they were waiting for my mechanic to call them to let them know that the wrong engine is out of my car. I call my mechanic and he tells me he already did that. Tuesday comes and still no delivery. I called and they try to give me the same excuse. By this time I’m really pissed. They told me the next day. Wednesday afternoon still no engine. I call again and Ken’s tells me that their driver did not show up that day and since Thursday was Turkey Day, first thing Friday morning. Friday afternoon finally the engine gets there. Talk about horrible customer service. People, if you ever need to use a junkyard. DO NOT GO TO KEN’S AUTO WRECKAGE. 5051 Coppersage Rd. Unit B Las Vegas, NV 89115. They gave me the wrong engine in the first place and dicked me around with the exchange.